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Behind The Scenes: A Look at The Rapid’s Detour Process

 

During the warmer months in Michigan, it seems like everywhere you turn there’s construction underway. While Michigan’s famed “construction season” is important to transportation infrastructure, it can be a challenge for transporting our passengers where they need to go in a safe and timely manner. Have you ever wondered what the process is behind your route’s detour?

We wanted to go beyond the closed bus stop and temporary detour alerts to give you a better understanding of what goes into our detour process. We spoke with Charles Booker, a Rapid Transportation Supervisor, who also manages our detours. Charles not only shares insight, but also some tips for catching a detoured bus. Watch the full video below:

Some takeaways:

–   Direct communication with cities and construction crews is crucial to the prompt creation and maintenance of detours.
–   Closed bus stops on detoured routes are “bagged” to inform passengers that they’re inaccessible during the detour.
–   Our Transportation Supervisors choose alternative routes for buses that are both safe and convenient for passengers.
–  Every street corner along a detoured route serves as a bus stop.
–  Flag the bus operator down when waiting at a street corner along a detoured route.
– Check ridetherapid.org for detours on your route before leaving your house OR sign up to receive RapidConnect service messages and alerts about your route directly to your phone via SMS text message or by email.

Have you signed up to receive RapidConnect alerts yet?

Written by The Rapid

The Rapid (Interurban Transit Partnership) is the authority that provides a variety of public transportation services for the Grand Rapids metro area and beyond. It is organized and operates under Michigan Public Act 196 of 1986.