Our new electronic fare (e-fare) system is coming soon!
E-fare, which features smart cards and a mobile ticketing smartphone app, will make riding the bus faster, easier, and more convenient. Features will include the ability to purchase fares or add funds online, at ticket vending machines or at Rapid Central Station. Using e-fare to ride is as simple as a “tap” of the smart card at the validator or a scan of the mobile ticketing smartphone app to pay your fare.
As we prepare to transition, we are proposing a few changes to our current fare structure to fully use the new e-fare technology, expedite the boarding process, and give you more options for fare payment.
This proposal does not include a fare increase. If approved, changes to the fare structure will be in effect when the e-fare system launches in early 2018.
Proposed changes
- Elimination of 10-Ride tickets
- Implementation of a pay-as-you-go way to purchase a pass
- Implementation of more convenient reloadable account options through e-fare
- Elimination of the sale of tickets on the bus
- Implementation of new 90-minute, paper-free transfer time frame with e-fare
- Elimination of paper transfers with cash fare
Public Meetings
- Fare Structure Change Meeting #1 at Rapid Central Station
Tuesday, April 18, 2017
3:00 p.m. – 4:00 p.m.
Central Station, Second Floor Community Room
250 Grandville Ave SW, Grand Rapids, MI 49503 - Fare Structure Change Meeting #2 at Rapid Central Station
Wednesday, April 19, 2017
7:00 a.m. – 8:00 a.m.
Central Station, Second Floor Community Room
250 Grandville Ave SW, Grand Rapids, MI 49503 - Fare Structure Change Meeting at Kentwood City Hall
Thursday, April 20, 2017
4:00 p.m. – 5:00 p.m..
Kentwood City Hall, City Chamber
4900 Breton Ave SE, Kentwood, MI 49508 - Fare Structure Change Meeting at Grandville Library
Monday, April 24, 2017
7:00 p.m. – 8:00 p.m.
Kent District Library – Grandville Branch
4055 Maple St SW, Grandville, MI 49418 - Fare Structure Change Meeting at Walker City Hall
Tuesday, April 25, 2017
10:00 a.m. – 11:00 a.m.
Walker City Hall, Commission Chambers
4243 Remembrance Rd NW, Walker, MI 49534 - Fare Structure Change Meeting at Wyoming Library
Wednesday, April 26, 2017
6:30 p.m. – 7:30 p.m.
Kent District Library – Wyoming Branch, Library Meeting Room B
3350 Michael Ave SW, Wyoming, MI 49509 - Fare Structure Change Meeting at East Grand Rapids Community Center
Thursday, April 27, 2017
1:00 p.m. – 2:00 p.m.
East Grand Rapids Community Center
750 Lakeside Dr. SE, East Grand Rapids, MI 49506
Can’t make it to a meeting? Send us your feedback!
