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Public Information Meetings to be held for Proposed Fare Structure Change

Ticket being used at farebox

Our new electronic fare (e-fare) system is coming soon!

E-fare, which features smart cards and a mobile ticketing smartphone app, will make riding the bus faster, easier, and more convenient. Features will include the ability to purchase fares or add funds online, at ticket vending machines or at Rapid Central Station. Using e-fare to ride is as simple as a “tap” of the smart card at the validator or a scan of the mobile ticketing smartphone app to pay your fare.

As we prepare to transition, we are proposing a few changes to our current fare structure to fully use the new e-fare technology, expedite the boarding process, and give you more options for fare payment.

This proposal does not include a fare increase.  If approved, changes to the fare structure will be in effect when the e-fare system launches in early 2018.

Proposed changes

  • Elimination of 10-Ride tickets
  • Implementation of a pay-as-you-go way to purchase a pass
  • Implementation of more convenient reloadable account options through e-fare
  • Elimination of the sale of tickets on the bus
  • Implementation of new 90-minute, paper-free transfer time frame with e-fare
  • Elimination of paper transfers with cash fare

Public Meetings

  • Fare Structure Change Meeting #1 at Rapid Central Station
    Tuesday, April 18, 2017
    3:00 p.m. – 4:00 p.m.
    Central Station, Second Floor Community Room
    250 Grandville Ave SW, Grand Rapids, MI 49503
  • Fare Structure Change Meeting #2 at Rapid Central Station
    Wednesday, April 19, 2017
    7:00 a.m. – 8:00 a.m.
    Central Station, Second Floor Community Room
    250 Grandville Ave SW, Grand Rapids, MI 49503
  • Fare Structure Change Meeting at Kentwood City Hall
    Thursday, April 20, 2017
    4:00 p.m. – 5:00 p.m..
    Kentwood City Hall, City Chamber
    4900 Breton Ave SE, Kentwood, MI 49508
  • Fare Structure Change Meeting at Grandville Library
    Monday, April 24, 2017
    7:00 p.m. – 8:00 p.m.
    Kent District Library – Grandville Branch
    4055 Maple St SW, Grandville, MI 49418
  • Fare Structure Change Meeting at Walker City Hall
    Tuesday, April 25, 2017
    10:00 a.m. – 11:00 a.m.
    Walker City Hall, Commission Chambers
    4243 Remembrance Rd NW, Walker, MI 49534
  • Fare Structure Change Meeting at Wyoming Library
    Wednesday, April 26, 2017
    6:30 p.m. – 7:30 p.m.
    Kent District Library – Wyoming Branch, Library Meeting Room B
    3350 Michael Ave SW, Wyoming, MI 49509
  • Fare Structure Change Meeting at East Grand Rapids Community Center
    Thursday, April 27, 2017
    1:00 p.m. – 2:00 p.m.
    East Grand Rapids Community Center
    750 Lakeside Dr. SE, East Grand Rapids, MI 49506

Can’t make it to a meeting? Send us your feedback!

Written by The Rapid

The Rapid (Interurban Transit Partnership) is the authority that provides a variety of public transportation services for the Grand Rapids metro area and beyond. It is organized and operates under Michigan Public Act 196 of 1986.